One of North America’s leading automobile companies was hit with deteriorating customer service scores. Our BottomLine Group and myPractice team helped them drive an improved customer experience.
A Canadian Crown Corporation was struggling to meet sales targets in a booming digital market. Our BottomLine Group and myPractice team were brought in to help modernize their approach.
A worldwide corporate payment company was rolling out a huge change management initiative to align all operations globally. Our team were asked to manage the Canadian project from end to end.
An Ontario hospital was undergoing a major change management effort. Our BottomLine Group and myPractice teams helped their leaders navigate emotionally charged and highly challenging interactions.